Imigomo Yomsebenzи — RiveHub

1. Inhloso Yomsebenzи

RiveHub yinkundla ye-software-as-a-service (SaaS) eyenzelwe ukusiza izinvanto zesinkwa, abaphathi, kanye nezikhulu zesebenza izinkwa ekusebenzeni kwemihla ngemihla ngezozonke zomlalela ozinzisekayo kokuhlalutya nedinami. Inkonzo ifinyelela ku rivehub.com.

Inkundla ibonelela, phakathi kwezinye, nemikhakha elandelayo:

• Incwajane yamakompiyutha — Ukulogia izihloko zesebenza ezidla inhlanganisela, ukuhlukaniswa okuzenzekayo, ukuqonda ukuwela, kanye nezincomo zomsebenzi elulama
• Ukulandela izinga lokushisa — Ukulogia, ukuhlalutya kwethrendı, kanye nezincomo zomsebenzi e-HACCP-compliant
• Ukulawula imenyu — Ukusakha imenyu, ukulungisa, nokushicilela ngekoodi ye-QR kanye nesayt elincane sesidumbu
• Ukuhlalutya izindleko zokudla — Ukubala okuzenzekayo kweminzane nge-dish, ukulawula izakhi kanye neningi lokuthengisa, ukulandelela umthimali, kanye nezixwayiso zokuthanda
• Uhlelo lwemenyu — Ukuhlukaniswa kwe-BCG-matrix kwezinto zemenyu (Inkanyezi, Umgwebo, Ukudlula, iRock) ngekomthakathi ozinzisekayo
• Ukudigitaliza amaresipiti kanye namagwalo (OCR) — Imodeli yombono we-AI enamandla ukuqonda opho uhlu lwedatha kusuka kumagwalo kanye namaresipiti
• Imiliste elula yokulungiselela — Okukhiqizwa okuzenzekayo kusekelwe ezinkulungwaneni, idatha yeshiteshi elwabelwayo, kanye neresipeyi
• Ukulungiswa kwebhukhi — Isikhungo sezinga lonke nesikali sesibalo sabantu abavakashele
• Ikhandlela lezindlela zokuxhumana — Ukwakha okuqondiswe ngobuhlakani (AI) ngokwesistimu ye-Instagram, Facebook, kanye ne-TikTok
• Ukulandelela igazi nokulahleka — Ukuqhathanisa okulandelayo nokulandelako, ukufaka ibhayi, kanye nemikhuba yokulunga
• Ukulandelela imininingwane nemali yokukhiphela — Ukulandela imali yosuku nolubyalano nwebhanki
• Ibhodi lokuphumula nzuzo (Le Nid) — Ulwazi lwezimali, ukulinganisa umukelo omhlaba, kanye nokubukeka komlilo womali
• **Ukulandelela izindleko zothi — Ukunikeza ingqalelo ekusebenziseni kagesi namanzi
• Izinzwa ze-IoT temperature — Ukulandelela konqwanqwa okushiciwe okuzenzelayo ngezikhala ezixhumene (ESP32, WiFi/LoRaWAN sensors) ngokubhala kwe-real-time kanye ne-HACCP
• HACCP checklists kanye ne-batch tracking — Izifundiso zocwaningo eziwajwayelekile, ukwethulwa okusekelwe ku-session nge-PIN authentication yasebenzi, ukuphathwa kwentambo ye-batch, kanye namadashibhodi wokuvumelana

I-RiveHub iyithuluzi lokusekela izinqumo. Ayibhuqe umunye umuntu onesikweleto, uthando lwokuqonda, noma imikhuba yomsebenzisi phansi kwanoma yiziphi izimo.

2. Izincazelo

Kulezi zindawo, amagama alandelayo anezigaba ezichazwe ngezansi:

• "Umsebenzi" — Inkundla ye-RiveHub etholakala ku-rivehub.com, kuhlanganise zonke izimo zayo, i-APIs, kanye nezinhlelo zokusebenza ezincanyewe.
• "Umsebenzisi" — Umuntu womzimba noma legal entity owakha i-akhawunti eninkundleni futhi wamukela lezi zindawo.
• "Indawo yokudla" — Indawo yokuhlinza izakufa ebhalisiwe umsebenzisi emhlabeni emjikelezo, eyenza umhlaba wokusebenza ophakamileyo.
• "AI" noma "Ubuhlakabantu Bokucutshungulwa" — Iziteknoloji zolwazi lwemilolozelo (LLM) nezikhombisa zesithombe ezinikezwe abanikazi bezithathu (inhloko futhi i-Anthropic / Claude), ezisebenziswa emhlabeni emzamokwenza ukuhlaziya, ukwakha okubhalwe, nokukhipha imihlahlandlela.
• "Isixhungu Sethathu" — Noma yikuphi ukuxhumana phakathi kwemhlaba emajikelezo kanye nenkundla yangaphandle (isistemu se-POS, inkundla yebhukhi, inethiwaki yezinhlelo zokuxhumana) ngokusebenzisa i-APIs noma webhooks.
• "OCR" — Okulinganayo okuthuthukiswe okwamandla — iteknoloji yokukhipha umbhalo nemihlahlandlela ivela emifanekisong yalezodwana.
• "Imihlahlandlela Yomsebenzisi" — Lonke ulwazi olubhaliswe, olusethenziswe noma olukhiqizwe umsebenzisi emhlabeni emjikelezo, kuhlanganise amazwi, imenyu, izicupo, imifanekiso, ukudluliselwa, kanye nokusetekezwa.
• "Isikali Sobuhlakani" — Isikali samenomeri elingaza inqwaba yokusetheza nompumelelo wedatha yendawo yokudla emhlabeni emjikelezo.

3. Ukufinyelela, Ukubhalisa, kanye Nokuphathwa Kohlangothi

3.1. Ukudala i-akhawunti

Ukufinyelela umsebenzi kudinga ukwakha i-akhawunti enethele yeposi eliyonke. Umsebenzisi uvuma ukuhlinza ulwazi olulungile futhi ulize ezinye.

3.2. Ukuphepha kwamaphasiwe

Umsebenzisi unomdlapomhlaba wokubeka amaphasiwe okungena emhubheni. Noma yikuphi umtshakalo owenziwe phansi kwe-akhawunti yomsebenzisi ubhekwa ukuthi wenze umsebenzusi. Uma kunokuthinteka okufisa, umsebenzisi kufanele amaze RiveHub ngaphandle kokunokubitshwa.

3.3. Ukulawula ihlangothi nemikhuba

Umnikezeli we-akhawunti angeneza amalungu ohlangothi lokubuyekeza indawo yokudla. Izinto ezitholakalayo:

• Umnikazi — Ukufinyelela okuphelele, ukulawula isigebe, nokumema nokususa amalungu
• Umphathi — Ukufinyelela kumikhulu yokusebenza kanye nokusetekezwa kwendawo yokudla
• Ilungu lohlangothi — Ukufunda nokufaka imininingo okusekele ngokusebenziswa kwemoduli

Umnikazi we-akhawunti unomdlapomhlaba wezenzo ezenza amalungu ohlangothi emhlabeni emjikelezo.

3.4. Ujwayelo lwesigqubululo

Ujwayelo lwesigqubululo lwe-14 yezinsuku liqukethwe ngaphandle kwekadi lokukhokha. Ngemuva kwalolushi, isigebe sokukhokha sidingekile ukuqhubeka nokusebenza izinto zepiriyadi. Imihlahlandlela okuyilungele ngesikhathi sojwayelo ilondoloziwe.

4. Izixhungu Zezithathu

I-RiveHub ivumela ukuxhumana kwezinhlelo zangaphandle ukuthi zithuthukiswe amandla ayo. Umsebenzisi uvuma ukuthi lezi zixhungu zincike ezinsizeni ezisebenza ngothini olungiselwe.

4.1. Amasisitemu e-POS (Point-of-Sale)

Umsebenzi usekela ukugqibela kwezinhlelo ze-POS ezilandelayo:

• Toast
• Square
• SumUp
• Lightspeed
• Zettle (PayPal)
• Stripe Terminal
• CSV import (isifundo sendawo)

Imininingwane yesistimu eyenziwe ngokusebenzisa lezi zixhungu isetshenziswa ekuhlaziyeni intengo yezakufa, umhlalela wemenyu, kanye nokubalulela okuqukethe.

4.2. Izinkundla zokubhala isivumelwano

Umsebenzi usungulisana ngokukhawulelana izivumelwano ezivela:

• Resy
• Libro
• Zenchef

Imininingwane yokubhala isivumelwano isetshenziswa ukubikezela inani lezivakashi kanye nokukhiqiza izilinganiso zokulungiselela.

4.3. Izinkundla zokuxhumana nomntu

Umsebenzi wenza kuvumele ukuxhumana nale miningi ilandelayo ngokubukhela okuqukethwe:

• Meta (Instagram neFacebook) — ngokusebenzisa i-OAuth
• TikTok (beta) — ngokusebenzisa i-OAuth

Umsetshenzisi uminya i-RiveHub ukubukhela okuqukethwe esikhundleni sabo kuphela ngemuva kwemvume ecacile yokubukhela ngakunye.

4.4. Uxandulelwano lokuxhuma

I-RiveHub ayisoze ithathe uxandulelwano ngezingqinambelo, izinguquko ze-API, ukunganeliseki kwemininingwane, noma izinkinga ezitholakala kuye kukhethwa umsebenzi wabamthetho beshumi leshumi. Umsetshenzisi unesibopho sokugcina imininingwane yenethiwekhi efanelekile kanye nokuqinisekisa ukubalulekile kwemininingwane esungulisana nawe.

4.5. Amakinini e-IoT kanye nezinzwa zemp-temperature

UMsebenzi usekela ukuxhumana kwezinzwa zemp-temperature ze-IoT kanye namakinini okuqapela. Ihawadwe elisekelwe kuhlanganisa ESP32 gateways, WiFi temperature probes, kanye ne-LoRaWAN-ayiphindisela izinzwa. Idata yemakinini ithunyelwa ngeamaphutha we-API eyindlela ngaphandle ekusetshenziswa kwe-API key ye-restoran.

• Izimela zamakinini (sensor ID, firmware version, hardware model)
• Izifundo zemp-temperature kanye nokulinganiswa okoshakela
• Imiphumela yamakinini kanye nidatha yohlanganiso (okubonisiwe kamuva, amandla ophakamisi)

Iziqalo ze-IoT zithwala idatha ngqo kuSevisi. Umsebenzisi unobunzima bokusetha ngokwemvelo, ukulungisa, nokulandelela iziqalo ezixhumene. I-RiveHub ayigumiseli ukusulwa kwekhono kwamavulelwano avela ku-hardware yezithathu.

4.6. Ukuqinisekisa uxhumano lwemithwali yesocial media

Ngaphezu kokukhipha okuqukethwe (isigaba 4.3), iSevisi ivumela Abamsebenzi ukuba bangene ngokusebenzisa i-akhawunti yabo ye-Meta (Facebook) nge-OAuth. Lapho kusetshenziswa ukungena kwe-social, iSevisi ithola igama lomsebenzisi, ikheli le-imeyili, kanye nesikhazi sekhodi evela ku-Meta. Lesi sidlo sidluliselwa kuphela ekuqinisekiseni futhi sinolindelo olufanayo oluchazwe esigabeni 6. Ukungena kwe-social kunokukhethwa — Abamsebenzi bangazikwazela njalo ngokubhala i-imeyili kanye neparoli.

5. Ubuqhakela nouxandulelwano

5.1. Ubunjwa bezici ezisebenzisa ubuqhakela

Umsebenzi ubandakanya izibalo zubuqhakela (i-LLM nezikhatshalelo zembono) ezinikezelwe izinkundla zeshumi leshumi (i-Anthropic / Claude). Lezi zibalo zisetshenziselwa:

• Ukuhlaziya nokuhlela izinkomba zesevisi ze-logbook
• Ukucebisa izinyathelo zokubuyisela umtwandisi lapho kutulumiswane (izinzuzo, umsebenzi)
• Ukunikezela okuqukethwe kusetshenziswa izilimi ezisekusikelwa (59 izilimi)
• Ukukhupha imininingwane kumifanekiso yenqamulo nemibhalo (OCR)
• Ukuzala okuqukethwe okubhalwe kanye nemibhalo yesocial media
• Ukuzala iziphakamiso zokuthotholopha yenemenu
• Ukuzala izilinganiso zokulungiselela kusekelwe izinyathelo zesikhathi sangaphambilini nokubikezela
• Ukuhlaziya izindleko zokudla kanye namajaji aprofiti
• Ukunikezela izikhundla zeukhwezi efakhi ekhibhodini lokubala

5.2. Iminikelo elinganiselwe kumkhiphuli we-AI

Iziphakamiso, ukuhlaziya, kanye nokuqukethwe okukhiqizwa yisibalo sobuqhakela esixhunyiwe i-RiveHub kunikezelwe ngokuqondanisa nokunaka kuphela. Umsetshenzisi uyavuma nokuvuma okulandelayo:

• Iziphakamiso ze-AI ayizingxoxo zentsha ezibhekene nokugunyazwa koke, imianyazo yethukhela, ukulinganisela, inkonzo yonzuzo, noma umkhakha oyedwa.
• Iziphakamiso ze-AI azibuyisela isimulela somuntu oyazi okuzazi (incwadi yokuqikelela, i-accountant efakwe amakhertipike, umenzi wamacu omuntu oqondile).
• I-AI inokuveza imiphumela engalungile, engaqediswe, noma engafanele ngenxa yobuntu bayombonakaloba balemininingwane.
• Uxandulelwano lokugcina lwayo lonke umqondo womsebenzi — okuhlanganisa izinyathelo zokubuyisela umtwandisi, izinqumo zeukhwezi, okubukhela okuqukethwe, kanye nezilinganiso zokulandela izakazelo — kusala kuphela kumsetshenzisi.
• I-RiveHub ayikwazi ukuqinisekisa ukulandela umthetho wenkonzo. Umsebenzi uklanywe ukwenza umgomo wokuphepha, ungaba ukuqinisekisa.

5.3. Umsebenzi wokuqinisekisa

Umsetshenzisi avuma:

• Ukunikezela nokuqinisekisa lonke iziphakamiso ezi-AI-generated ngaphandle kokuzisebenzisa econsini lokusebenza
• Ungathembeli kuphela eziphakamisweni ze-AI ngezinqumo eziphathwa ngubugunyazwa bokudla, inkonzo yonzuzo, noma isithwandwe sensizwa
• Ugcine amakhono okufundiswa kanye nothukhela oludingekayo abasebenza, nokusho ukusebenzisa umsebenzi
• Nikizelani iziphakamiso esingaqondile ezenzikelwe noma ezinodulandelolwazi kumqulekazi we-RiveHub ngomhlangano wokuthela inkinga

5.4. Ukuhumushelwa okuzenzeka ngokwayo

Ukuhumushelwa okukhiqizwa yi-AI kunikezelwe ngokuqondanisa kuphela. I-RiveHub ayikwazi ukuqinisekisa ukuneliseka, ukuqediswa, noma okufanele kokuhumushelwa, ikakhulukazi ngoluntu lwokuqanda. Nje ngomdeni wokusetshenzisa amusulwa okuxhunywayo.

5.5. Ukukhupha imininingwane (OCR)

Imininingwane enjalo kubukhela kumifanekiso (izinqamulo, imibhalo) inokuba nemiphumela engalungile. Umsetshenzisi unesibopho sokuqinisekisa ukuneliseka kwamajaji, izolwane, amakheli wabantu abamhlophe, kanye nemininingwane enye okukhushulwe ngaphandle kokuisizakala ekulinganiseleni noma emsebenzini.

5.6. Isikali sezikhali esinethezekela nokwalungisa

Isikali sezikhali siyisikali sangakusile ekuboniseni ukuqediswa kwemininingwane eyengenwe umsebenzi. Ayini isikali samathe amakhethi ewonke wenkonzo futhi akufanele kuhunyushwe njengokubuyisela noma inkcazo entsha.

5.7. Okwenza ngokwayo

Umsebenzi uwenza umgomo womsebenzi wokwakho wezinhlelo, okuhlanganisa:

• Ukusungulisana izivumelwano ezivela ezinklandeni ezixhumene
• Ukuzala izilinganiso zokulungiselela emini
• Ukuzala umfanekiso womhlangano kanyenyanga
• Ukunikezela izilayithi zokuhlela nokumyalelo komsebenzi

Lezi zisondezelo zisebenza ngemuva kwemephu futhi zingashintshwa yindlela yokuqala okusekele ilunga. Umsebenzisi akumele azithole ekusebenziseni imiphumela eyenziwe ngokwayo ngaphandle kokuqinisekeza.

5.8. Okuqukethwe kweendawo zokuxhumana

Amakhophi okuqukethwe eyenziwe yi-AI (amagama-sihloko, amahashatagi, ukwenza inqobo) yiyizeluleko edinga ukubuyekezelwa ngumsebenzisi ngaphambi kokukhishwa. URiveHub wazihlambulula konke uxanduva lwokuqukethwe okukhishwe ngumsebenzisi ku-internet, sekukhona nalapho kulandelwe ikhadlelo lika-RiveHub ekuqaleni.

6. Ukulinganisa Imiphumela Nokunakekela

6.1. Isakhiwo somthetho

URiveHub uqoqa futhi ulungiselela imiphumela yobuye ngokokungeneliswa koMhlali wezindawo Zasekhanda weCanada (PIPEDA), Umthetho waseQuebec okubuyekezelisa imiphumela wezindawo yomuntu ezahlukiswe (Umthetho 25), futhi, lapho iyafika, Umthetho Wezakhamuzi womDlali Wezakhamizi Basenothi Bwezifokazelo (GDPR) weyintahabu.

6.2. Imiphumela okuqokwa

Ilunga liqumba futhi lilunga nemigolide elayini elande yesigaba semiphumela:

• Imiphumela yamazibuko — Igama, ikheli le-imeyili, ulwazi lwesigaba
• Imiphumela yokusebenzisa — Amanothi alusizo, ukulinganisa okushisa, imininu, izikweleti, izithako
• Imiphumela yomali — Izindleko zezithako, amaphasethi, izikhali, amaliphi osuku, amabhili adigwatyiwe
• Imiphumela yokubhala izincazelo — Amavolomu okubhala, izinsathi zesikhathi, izinga lokusika (okuhunyushwe kusukela kumaphlatifomuni ethesayo)
• Imiphumela yesindebele — Ukuthengisa ngomukhela, izindlela zokukhokha (okuhunyushwe kusukela kumasistimu yePOS)
• Imiphumela yokusebenzisa — Okufundwa kuwamakhilomitha kagesi namanzi
• Imiphumela yesikhatho — Amarekodhi okwahluka, umswakelo, nokungahambi kwesikhali
• Okuqukethwe kokubuka okungahlanganiswa — Izithombe zedhishi, izithombe zokuphakamisela nokubhalisa
• Imiphumela yokusebenzisa — Ukuxhumana kulunga, okukhetha ulimi, amarekodhi okuxhumana
• Idatha ye-IoT device — Izichazi ze-Sensor, izilizali zezingatshali, isimo sesiqalo, amalogi oxhumano, kanye nembali yethile evela kumacala axhumene okubeka izinzwa

6.3. Ukungizelela nokugcinwa

Imiphumela yomsebenzusi igcinwa ngozilinganiselelo ku-Supabase eyekhompuyutha evuthweni (Amazon Web Services). Imiphumela ihlanganiswe ekuthathweni nekulithuleleni. Inqobo yemukla yabakadi ehlukahluke iqinisekeza ukuhlukana kwemiphumela phakathi kwezikhungo.

6.4. Isithalo siyatholakala kuAI iabathengi

Umuntu othile wemiphumela uyathutelwa kumisebenzi yethinki ye-AI (Anthropic) ekusebenziseni (ukuhlaziya amanothi, OCR, ukudala okuqukethwe). URiveHub ungemisa ekuncipheni imiphumela yobuye ethunyelwa futhi usebenzisela idatha elula idingiwe. Lezi zithalo zibhekiswa kwezindlela zokulinda umuntu ozifihla zezabathengi abanele.

6.5. Imiphumela yokunxulumana kwethesayo

Imiphumela okuhunyushwe kusukela kumasistimu yePOS, amaphlatifomuni okubhala izincazelo, neziwebhu zokuxhumana yohlobo yohlobo olufana: okuhunyushwe ngama-API alezi misebenzi. URiveHub ufikaela ekodateni kuphela elwazi okusebenzisanweni lwemihlahlo evunyelwe futhi ayigcinile okushwelethe okhodi bokuthengisa kusebenzisi abokuqukethwe bama-rekulasi.

6.6. Amalungelo omsebenzusi

Ngesikhathi sokukhangelela izindlela zomtheto onomlando, umsebenzusi unezo zimpilo zokuthi:

• Ilungelo lokubheka — Thola ikhophi yemiphumela yobuye
• Ilungelo lokutshintsha — Lokushintsha imiphumela engalungile noma engaqedwa
• Ilungelo lokususa — Celela ukusulwa kwemiphumela yobuye
• Ilungelo lokuhambela — Thola imiphumela ekubunjweni, okwethulelo okuncane
• Ilungelo lokuphikisana — Phikisana nokusebenziswa kwemiphumela ngejwayelo elithile
• Ilungelo lokuhoxisa isinqumo — Hoxisa isinqumo sokusebenziswa kwemiphumela noma nini

Ukuze umsebenzusi asebenzise lezi zimpilo, angaxhumanisa URiveHub ehloswe ibhalwe esikhundleni sethafa 13.

6.7. Ukugcinwa kwemiphumela

Imiphumela yomsebenzusi igcinwa okude ukuba ikhawunti ikhona, kuze kube nokukhuba kwesikimu sakho sapheya. Umsebenzusi angacelela nganoma nini ususo lwakhe oluwela nokubulawa kwakho konke okungakusebenzisi kuthola "Susa ikhawunti yami" oluluthokazi kumabhodi akho amazethu, ngokulandelana nomqondo wokususa (uNhlangano 17 GDPR, Umthetho waQuebec 25). Imiphumela ethile ingacinwa hhafu lesi sikhathi uma udinga umthetho.

6.8. Umilingo wemiphumela

Umsebenzusi ubamba ubukhosi obuphethe konke imiphumela ethunyelwe, eya ngokunye, noma eyenziwe phakathi nesilunga. URiveHub ayizuza imikhulu yomilingo emhubeni yomsebenzusi.

7. Impilo Yesikhumbuzo

7.1. Isikhungo

Ilunga lika-RiveHub, kusukela esikhungo lekodi, ubunjwa, izicwatshulo, okubhalwe kwelunga, nebezo, ligcinwa ukungeneliswa komthetho womilingo woCanada nomhlaba wonke. Akukho lalesi sikhathi ekuguqeni umsebenzusi onqumo enye ng amakholo alezi zinto, ngaphandle kolungelo lokusebenzisa phakathi kwemingako yamela akho.

7.2. Okuqukethwe komsebenzusi

Umsebenzusi ubamba konke amalungelo ekuqukethweni ethunyelwe kusilunga (amanothi, imininu, izikweleti, izithombe, imiphumela yomali). Umsebenzusi unika URiveHub isiphakamiso esingaliwe, lokungahamba kanye, eliphindolozi ilayisensi ukungenelela okuqukethwe kuphela ngejwayelo lokubeka ilunga.

7.3. Okuqukethwe eyenziwe yi-AI

Okuqukethwe okwenziwe yi-AI ekukwebeni komsebenzusi (abasheli beintanethi, ifinisha, imiqulu, izikhashiso) kwenziwe okwamukela umsebenzusi wokuzomsebenzisa ngaphandle kokuvinyelwa. URiveHub ayisiko imikhulu yomilingo emhubeni ekuqukethweni.

8. Ukulobola, Ikhoki, nezikhokelo Zesilunga

8.1. Ama-tier ethayi

Ilunga linikiwe kula ama-tier:

• Mahhala — Logbook, umhleli wemininu, umqulu ohlukile, indlu yezinxeba zokuxhumana
• Essence — Izinto zamahhala + ukuhlaziya izindleko zokudla, izikhali, ubunjwa bemininu
• Performance — Izinto zeEssence + amalisthi okuhlola, ukubhala izincazelo, ukufumanisa ukwahluka
• Ulwazi — Izici zokusebenza kahle + idashboard yezimali, AI ekuthuthukisiwe, izindleko zoku-utility
• Enterprise — Izici ze-Intelligence + ukuphathwa kohlelo olunezindawo eziningi, usupoyiziwe onakalwa ngokucingisisa, ukwenzeka ngokwezifiso

RiveHub inelungelo lokuthi ihlele kabusha okuqukethwe kwe-tier yesithumeli. Noma yiziphi izinguquko ezithinta izici ezibandakanyiwe ku-tier esithengiswayo sizoxhumaniswa ngesikhathi esishumi nane (14) izinsuku phambili.

8.2. Inkokhelo nokubhala

Izithumeli zibhalwa ngesinyanga noma ngonyaka ngokukhetha kwe-User, ngendlela yokuphathe imali ethembile u-Stripe. Izintengo ziboniswa nge-Canadian dollars (CAD) ngaphandle uma kushiwo ngasikhathi. Izitaxu eziyintombovane zengezwa emalikhuntshwini aboniswa.

8.3. Ukulungiswa ngemuva

Izithumeli zenyanga azinakubuyiselwa imali ekupheleni kwesikhathi samanje. Ezithumeli zenyaka, ukulungiswa ngemuva okulinganisiwe ngomalinganisela kunganqunyiwe ngaphakathi kwezinsuku ezine (4) zokunbhiyela kabusha. Ngemuva kwalolu sikhathi, akukho ukulungiswa ngemuva okonikezwa.

8.4. Izinguquko ze-tier

U-User angashintsha i-tier yesithumeli nganoma yisiphi isikhathi kusukela ezilungiselelweni ze-akhawunti. Ukuphakamiswa kuthatha umphumela ngomthwalo. Ukwehla kuthatha umphumela ekuqaleni kwesikhathi sakubhala okulandelayo, ngokuthwala kolungile lwe-tier ephakeme kuze kube nalolo lonke ilanga.

9. Umkhawulo woxandulelwano

9.1. Umsebenzi "njengoba ukhona"

Umsebenzi unikezwa "njengoba ukhona" kanye "njengoba ukhona." RiveHub ayibikezi ukuthi Umsebenzi uzoba ngaphandle kwamaphutha, akuvimbuzwa, kuvikelekile, noma ube fumenelenile ngenjongo ethile.

9.2. Ukusulwa kwoxandulelwano

Ngaphansi kwenoma yiziphi izimo, RiveHub, izincosikazi zayo, abasebenzi, noma abavumelani bazoboshwa ngenani elilodwa:

• Izinsalela zezemali ezivela kuwonkwelo ongalungile owenziwe yi-AI noma owachotshuliwe nge-OCR
• Izigwebo zomthetho ezivela ekuthembeni kakhulu eziphakamisweni ze-Umsebenzi
• Ukuncineka kweqanda noma kwekhaya okuhlobene nengalelo ye-AI
• Izingqolo ezidateni ezisabalalisiwe ezivela ekuhlanganiseni kothetsho lwesithathu (POS, izikhungo zokuqeda isikhathi)
• Umxwelo opapashwe yi-User kumajukela wokuxhumana, nangabe ukhiqizwe yi-Umsebenzi
• Izingxwayana ze-Umsebenzi ezibangelwe izithathu (inkhosi, abafakazi be-AI, izinkundla ezihlanganisiwe)

9.3. Umkhawulo woxandulelwano

Uxandulelwano lwanele lwe-RiveHub olungengiziwe yi-User lunqumamiswe kufehi yesithumeli esayaliswe yi-User ngesikhathi esixoshwe isishiyagalombili (12) amanyanga aqumbuzwa umkhuba.

9.4. Amandla okusinda

RiveHub ayizolethelwa ngenani elilodwa lokwehluleka okuvela kumandla okusinda, kuhlanganisa kodwa ngaphandle kokugcina: izinkambiso zemvelo, indlela yeshumi, akulumisano, izingqolo zokulungiswa kwe-Internet, ukwehluleka komnumzane weshithathu, noma izenzo zohulumeni.

10. Ukuphela nokusosa kweData

10.1. Ukuphela yi-User

I-User ingayeka isithumeli sayo nganoma yisiphi isikhathi ngendlela yezilungiselelweni ze-akhawunti noma i-portal yokulinganiswa kwe-Stripe. Isicatshulelo sithatha umphumela ekugcineni kwesikhathi samanje sokubhala.

10.2. Ukuphela yi-RiveHub

RiveHub inelungelo lokususe noma kuyimisele ukufinyelela kwe-User ekutheni kukhona ukuphulukiswa kwemibandela, ukusetshenziswa ngokunecasha kwe-Umsebenzi, ukwehluleka okuqhubekile ekukhokweni, noma noma yiluphi ulwazi olunamandla okwenzakalisa Umsebenzi noma abantu abasebenzayo. I-User izotshelwa nge-email ngaphambi kokunye ukuphela, ngaphandle kwezifo.

10.3. Ukusosa kwedata nokuthulukanika

Emva kokunqumama, i-User inesikhathi esixoshwe izinsuku ezingamashumi amathathu (30) ukulungiswa kwedatha yayo usebenzisa izithuluzi zokusosa ze-Umsebenzi. Ngemuva kwalolu sikhathi, idatha izosulwa ngokuya ngesigaba 6.7. RiveHub inomelapelo yokuhlinzeka ngidatha isakhiwo, imsilo eliyiswe emshini (CSV, JSON).

10.4. Ukuqhumekisa ukuhlanganisa

Emva kokunqumama, bonke izihlanganiselo zothetsho lwesithathu (izinhlelo ze-POS, izikhungo zokuqeda isikhathi, umajukela wokuxhumana) azisuke khona. I-OAuth authentication tokens ayakhanyelwa. I-User inobuwanele bokwesekela ukuthi izixhumaniso zisusulwe ngokufanele nezinhlelo zothetsho lwesithathu ezichaphuliwe.

11. Izinguquko Emibandela

RiveHub inelungelo lokuthi ihlele kabusha ibinqubo nganoma yisiphi isikhathi. Abasebenzayo bazoxhumaniswa ngezinguquko ezimiswa ngahambile nge-imeyile kanye nomavunjululo wokusebenza eshaya, ngaphandle komhla wesweswe izinsuku ezishumi nanhlanu (15) ngaphambi kokuqala kweemibandela entsha.

Ukuqhubekela kokunxulumana ne-Umsebenzi emva kokunqala kweemibandela entsha kuqopha ukwamkela ibinqubo eliyiguquliwe.

Uma i-User inokuphikisana nolwazi lwaleziguquko, ingayeka isithumeli sayo ngokuya ngesigaba 10 ngaphambi kokunqala kweemibandela entsha.

12. Umthetho Wobusa kanye neMavelanvelo

Ibinqubo lenqubo iqualwe ngumthetho wePhondo le-Quebec nemithetho yesombuso ye-Canada esebenza kuyo.

Noma ilinganiselelo evela kwimikhela noma kusebenziso lweMsebenzi lizonikezwa emavelanvelweni ayindlela ye-PhondoQuebec, Isifunda le-Montreal.

Uma kukhona ilinganiselelo, izinhloso zivumelene nokulunga ukulungiswa ngokusizania ngokukhanya phambi kokuhamba emthetho.

13. Oxhumani

Ngemibuzo ngemikhela, ukuvinjelwa kwedata yakho, noma umsebenzi weMsebenzi, sicela uphakamiselane: support@rivehub.com